IMPORTANT SERVICE UPDATE:
During this challenging time, we strongly request that you do not send us documents by mail. Please upload them using the Secure Messages feature on HOOPP Connect, or by fax at 416-369-0225. Non-members can send us documents by fax or by email at
clientservices@hoopp.com.
Employers should continue to communicate with us through existing channels.
Please note: As a result of the current environment, we are experiencing delays in issuing and mailing cheques. If you are expecting a payment by cheque, please contact our Member Services team to explore other options.
Read more related service updates, information and frequently asked questions regarding COVID-19.