Personal Information Changes

It's always a good idea to let HOOPP know whenever your personal information changes, so that your record can be kept up to date.

Changes to your personal information

Contact HOOPP to make a change in or correction to:

• address
• name
• social insurance number
• date of birth
• home telephone or fax number
• home e-mail address (this field is for future use, see below on subscriber e-mail)
• language preference

If you are correcting your date of birth, HOOPP needs you to provide proof of your age. HOOPP will accept one copy of a:

• valid Canadian passport
• birth certificate
• baptismal certificate
• citizenship papers
• valid Canadian driver's licence

Alternatively, HOOPP will accept a copy of any two of the following documents:

• valid foreign passport
• expired Canadian passport
• Ontario picture health card
• Canadian immigration papers
• marriage records
• Ontario age of majority card

If none of these documents can be obtained, HOOPP will accept a statutory declaration of your age, made before a judge, lawyer, commissioner of oaths, or notary public.

E-mail address

If you have subscribed to online member news updates from HOOPP, and want to change your e-mail address, you should:

• unsubscribe the old e-mail address, by following the link that appears at the bottom of each e-mail you receive from HOOPP
• subscribe to the new e-mail address